Heritage Queenstown Hotel

91 Fernhill Road, Queenstown, New Zealand, 1111  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heritage Queenstown Hotel

Paid Wi-Fi

Paid Wi-Fi in public areas

Parking

Handicap parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Welcome drink

Swim-up bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The unique Heritage Queenstown Hotel is a 4-star property set next to Queenstown Courts, Queenstown Resort College and Coronet Peak. Built in 1996, the hotel is a combination of contemporary architecture and contemporary facilities.

In the center of Fern Hill district with a beautiful view of Queenstown. The property is set within 2 km distance from Queenstown city center.

Occupying convenient location, the hotel lies close to lakes and forests.

Guests can reach Heritage Queenstown Hotel by car from Queenstown airport in 10 minutes.

Rooms

The hotel provides fashionable rooms including deluxe family single room, standard family double room and executive deluxe single room. They are equipped with a safe, climate control, a fridge, a kitchenette and multi-channel TV. Heritage Queenstown Hotel offers rooms with the garden view. The rooms feature en suite bathrooms as well as a dishwasher, a microwave and coffee/tea makers for self-catering.

Eat & Drink

Guests can wine and dine at MacKenzies Bar & Restaurant @ The Heritage and Vknow, located in the neighborhood.

A buffet breakfast is served at the price of NZD 31 per person per night. 

Services

The hotel offers car rental services on site.

Relax

On-site spa options feature a spa center, a Jacuzzi and a sauna. Heritage Queenstown Hotel provides a gym and a fitness center to help guests keep fit.

Internet

Wireless internet is available in public areas for additional charge.

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Paid private parking is possible on site.

Number of rooms:   175.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Express check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Skiing
  • Cycling
  • Tennis court
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Hearing impaired services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Bar/ Lounge area
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/ Banquet facilities
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's buffet

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Barbeque grills
  • Garden area
  • Library
  • Television in lobby
  • Reflex massage

Room view

  • Lake view
  • Mountain view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Rollaway beds
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Bathtub
  • Steam shower
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe

Media

  • Paid movies/Video
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 14 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Heritage Queenstown Hotel Queenstown location
Show big map »

Hotel Address:

91 Fernhill Road, Queenstown, New Zealand, 1111

Get directions
City Center
  • Queenstown
    1.8 km
Airports
  • Queenstown (ZQN)
    8.0 km
Restaurants
  • MacKenzies Bar & Restaurant @ The Heritage
    40 m
  • Vknow (cuisine: Contemporary)
    770 m
Ski areas
  • Coronet Peak
    1.8 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    175

Hotel Awards

New ZealandHOTEL AWARDSRecommendedQueenstownHeritage Queenstown

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Heritage Queenstown photos Room
Studio Suite
Bed type: Double bed or 1 Single bed or 2 Single beds
Size: 44 m²
Check Prices
  • Shower
— Less information+ More information

Suite|Standard Studio Suite

Room facilities
    Heritage Queenstown photos Room
    Standard Suite
    Bed type: Double bed or 1 Single bed
    Size: 44 m²
    Check Prices
    • Shower
    — Less information+ More information

    Suite|Suite Standard

    Room facilities
      Heritage Queenstown photos Room
      Two-Bedroom Suite
      Bed type: 1 Single bed
      Size: 88 m²
      Check Prices
      • Shower
      — Less information+ More information

      Suite|Suite, 2 Bedrooms, Lake View

      Room facilities
        Family Double Room
        Bed type: Double bed or 1 Single bed or 2 Single beds
        Check Prices
        — Less information+ More information

        Standard|Family Room

        Room facilities
          Heritage Queenstown photos Room
          Executive Deluxe Room
          Bed type: Double bed or Twin beds or 1 Single bed
          Size: 40 m²
          Check Prices
          • Shower
          — Less information+ More information

          Deluxe|Executive Deluxe Room

          Room facilities
            Heritage Queenstown photos Room
            Deluxe Double Room
            Bed type: Double bed or 1 Single bed or Double bed or Twin beds
            Size: 26 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Deluxe|Deluxe Room

            Room facilities
              Heritage Queenstown photos Room
              Deluxe Family Room
              Bed type: Double bed or 1 Single bed
              Size: 33 m²
              Check Prices
              • Shower
              — Less information+ More information

              Deluxe|Family Deluxe Room

              Room facilities

                How to reach hotel

                hotel Heritage Queenstown Hotel Queenstown location
                Show big map »

                Hotel Address:

                91 Fernhill Road, Queenstown, New Zealand, 1111

                Get directions
                City Center
                • Queenstown
                  1.8 km
                Airports
                • Queenstown (ZQN)
                  8.0 km
                Restaurants
                • MacKenzies Bar & Restaurant @ The Heritage
                  40 m
                • Vknow (cuisine: Contemporary)
                  770 m
                Ski areas
                • Coronet Peak
                  1.8 km
                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage Queenstown

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge

                Heritage Queenstown Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Tourist attractions

                • Tss Earnslaw - 1.3 km

                Popular areas

                • City Center - 1.7 km

                Places of interest

                • Queenstown Lakes District Council - 1.3 km
                • Fear Factory Queenstown - 1.4 km
                • Queenstown Post Office Precinct - 1.6 km
                • Queenstown Chamber Of Commerce - 1.6 km
                • Real Journeys Office - 1.7 km
                • Queenstown Resort College - 1.7 km
                • Department for Courts - 1.7 km
                • Queenstown Courts - 1.7 km
                • Queenstown Lakes District Library - 1.7 km
                • Queenstown Hill - 2.3 km

                Monuments and Landmarks

                • Shotover River - 2.5 km

                Golf courses and Country clubs

                • Skyline Gondola and Luge - 1.4 km

                Local attractions

                • Kiwi Birdlife Park - 1.5 km
                  Brecon St, Queenstown
                • Coronet Peak - 1.8 km
                  QueenstownNew Zealand
                • Moke Lake - 7.1 km
                  Moke Lake Road, Queenstown
                • Arrow River - 1.8 km
                  QueenstownNew Zealand
                • Queenstown Hill - 2.3 km
                  Belfast Street, Queenstown

                Near the hotel

                • Queenstown Garden - 1.4 km
                  Next to Marine Parade, Queenstown
                • Underwater World Aquarium - 1.5 km
                  Rees St, Queenstown

                Restaurants nearby

                • MacKenzies Bar & Restaurant @ The Heritage - 40 m

                  Address: 91 Fernhill Road
                  Phone: 03 4501500

                  62% likes this, based on 19 reviews

                • Ben Lomond Restaurant - 860 m

                  Address: 38 Lake Esplanade
                  Phone: 03 442 7600

                  74% likes this, based on 29 reviews

                • Vknow - 770 m

                  Address: Cnr Fernhill Road & Richards Park Lane
                  Phone: 442 5444

                  78% likes this, based on 200 reviews
                  Cuisine: Contemporary

                • Lombardi - 990 m

                  Address: 10-18 Brunswick St
                  Phone: +64 3 442 4990

                  85% likes this, based on 90 reviews
                  Cuisine: European, New Zealand

                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage Queenstown

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge

                Hotels nearby

                Heritage Queenstown Reviews

                Guest reviews are submitted by our customers after their stay at Heritage Queenstown

                Average guest rating

                7.8out of 10
                Fabulous
                Based on 83 reviews

                Rating by category:

                Location
                9.3
                Rooms
                10.0
                Value
                9.6
                Service
                10.0

                Guest reviews

                • Family with children
                  9.2

                  The Villas were fantastic, Ideal home away from home for a visit to Queenstown. Well heated especially the underfloor in the bathroom onsuite. I would recommend a stay at the villas to anyone as this is value for money when you can sleep six.

                • Family with children
                  8.2

                  Staff were most helpful. Surrounding area was good for walking

                  Just that too far from the township to walk with young children especially. Spa seemed expensive on face value

                • Family with children
                  8.2

                  Excellent quality, views, great staff

                  Internet access costs ridiculous and their methodology of calculating download volume was incorrect

                • Family with children
                  6.4

                  The roomlarge and spacious and clean. Quiet

                  Pool very cold and hotel beginnng to look tired. Remeber pool and fireplaces a s a feature when stayed 6 years ago. It is the previous warmth and pool that was well warmed that made the stay great last time and why we returned.

                • Group of friends
                  10.0

                  Fantastic stay, very close to Queenstown and a wonderful view. Facilities are awesome, service excellent, good value for money in a lovely hotel. We will definitely stay there again. Thank you

                • Family with children
                  4.6

                  Location

                  Need upgrate room, TV very old and brekfast was disspointed waited for hot buffer for 20 min, sheff was running very behind and no hot food delivered to hot stand. lots people left without hot food.

                • Single
                  7.8

                  The view from the Lakeside rooms are sensational

                  I can't think of anything I disliked about the hotel. I enjoy staying at this hotel. I have stayed there three times and expect I will again in the future.

                • Older travelers
                  6.2

                  We liked the friendly way we were greeted , and the set out of the hotel rooms that allowed for a quiet nights sleep . Also the pool and gym area was very good .

                  We didnt enjoy our breakfast experience , it was quite un organised as far as staffing numbers were concerned.

                • Older travelers
                  7.4

                  I liked the views from the hotel and when we had any problems with the room it was sorted out promptly for us. Lisa on the front desk was particularly good to us.

                  I thought that the charging of 20% extra for food and drink on public holidays was outrageous. You don't pay a surcharge for room cleaning etc so why the extra for food?

                • Older travelers
                  5.0

                  I was not very impressed with the service on arrival. The girl who served us was not very friendly but the staff on departure were a lot better. I was surprised there was no wireless internet and the internet bill was very expensive for the time I used it. Towels and robes were old and worn. Mould was visible around the showers edges. Very poor in general.

                • Older travelers
                  8.8

                  Where it was situated very quiet and peaceful for us. The staff were were very friendly and helpful. the views and scenery around the area. was beautiful. we would recommend this place to all people. we are a mature couple so found every thing very good mind you we have never stayed in a hotel for about30 years so it was a real luxury for us. we just needed some special time away to celebrate our 50 years marriage

                • Couple
                  5.0

                  Just the size of the bed and quality sheets.

                  The room was outdated, ugly and boring.

                • Older travelers
                  8.2

                  Perfect location in a wonderful setting;wide range of room types,very relaxed atmosphere.

                • Older travelers
                  3.2

                  was very dissapointed in hotel was nothing like i veiwed on the internet found it to be very much in need of revamp

                • Older travelers
                  6.6

                  Comfortable spacious room with lake view, everything on site if you want. Pool restaurant all on site. Secure parking in cool environment.

                  Out of town on steep hill therfore car needed.

                How to reach hotel

                hotel Heritage Queenstown Hotel Queenstown location
                Show big map »

                Hotel Address:

                91 Fernhill Road, Queenstown, New Zealand, 1111

                Get directions
                City Center
                • Queenstown
                  1.8 km
                Airports
                • Queenstown (ZQN)
                  8.0 km
                Restaurants
                • MacKenzies Bar & Restaurant @ The Heritage
                  40 m
                • Vknow (cuisine: Contemporary)
                  770 m
                Ski areas
                • Coronet Peak
                  1.8 km
                Hotel information
                • Check-in:
                  from  2 pm
                • Check-out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage Queenstown

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge