Heritage Hotel - Queenstown

91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heritage Hotel - Queenstown

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Reflex massage

Massage

Jacuzzi

Overview

The unique Heritage Hotel is a 4-star property set next to Shotover River, The Remarkables and Queenstown Hill. Since 1996, it has been hosting guests in the center of Queenstown.

Heritage Hotel is 20 minutes' walk from the center of Queenstown. Skyline Gondola and Luge and Queenstown Garden are about 15 minutes' walk away.

The hotel offers magnificent location close to lakes and forests.

Guests can reach Heritage Hotel by car from Queenstown airport in 10 minutes.

Rooms

This property comprises 175 rooms featuring Standard Studio Suite, Deluxe Family Room and Two-Bedroom Room with multi-channel TV, a kitchenette, a dressing area, a patio and an iron with ironing board. Some rooms feature views over Lake Wakatipu and Remarkables Mountain. They boast European décor and offer coffee/tea makers, an electric kettle and a fridge.

Eat & Drink

A deluxe breakfast is served daily. The lobby bar stocks coffee and tea to enjoy in a special atmosphere.

A buffet breakfast is served at the price of NZD 31 per person per night. 

Services

Business travelers can use a business corner, secretarial services and a conference room available on site.

Relax

Ski facilities feature ski equipment rental, a ski storage room and ski rental. Such activities as boating, mountain biking and snow skiing are also provided.

Internet

Wireless internet is available in public areas for additional charge.

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Paid private parking is possible on site.

Number of rooms:   175.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Skiing
  • Tennis court
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Hearing impaired services
  • Grocery shopping service
  • Ski equipment rental
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge area
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • DVDs/Videos for children

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Massage
  • Barbeque grills
  • Garden area
  • Library
  • Television in lobby
  • Reflex massage

Room view

  • Garden view
  • Lake view
  • Mountain view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Electric kettle

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  10 am

Children and extra beds

  • All children under the age of 14 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 38.25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Heritage Hotel - Queenstown Queenstown location
Show big map »

Hotel Address:

91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

Get directions
City Center
  • Queenstown
    1.8 km
Airports
  • Queenstown (ZQN)
    8.0 km
Restaurants
  • MacKenzies Bar & Restaurant @ The Heritage
    40 m
  • Vknow (cuisine: Contemporary)
    770 m
Ski areas
  • Coronet Peak
    1.8 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  10 am
  • Number of rooms:
    175

Hotel Awards

New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Heritage photos RoomHeritage photos RoomHeritage photos Room
Studio Suite
Bed type: Double bed
Size: 44 m²
Check Prices
  • Shower
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Standard Studio Suite

Room facilities
    Images coming soon
    Family Room
    Bed type: Double bed
    Check Prices
    — Less information+ More information

    Family Room - Breakfast included

    Room facilities
      Heritage photos RoomHeritage photos RoomHeritage photos Room
      Deluxe Room
      Bed type: Double bed
      Size: 26 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Deluxe Room

      Room facilities

        How to reach hotel

        hotel Heritage Hotel - Queenstown Queenstown location
        Show big map »

        Hotel Address:

        91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

        Get directions
        City Center
        • Queenstown
          1.8 km
        Airports
        • Queenstown (ZQN)
          8.0 km
        Restaurants
        • MacKenzies Bar & Restaurant @ The Heritage
          40 m
        • Vknow (cuisine: Contemporary)
          770 m
        Ski areas
        • Coronet Peak
          1.8 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  10 am
        • Number of rooms:
          175

        Hotel Awards

        New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge

        Heritage Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Tss Earnslaw - 1.3 km

        Popular areas

        • City Center - 1.7 km

        Places of interest

        • Queenstown Lakes District Council - 1.3 km
        • Fear Factory Queenstown - 1.4 km
        • Queenstown Chamber Of Commerce - 1.6 km
        • Queenstown Post Office Precinct - 1.6 km
        • Real Journeys Office - 1.7 km
        • Queenstown Lakes District Library - 1.7 km
        • Queenstown Courts - 1.7 km
        • Department for Courts - 1.7 km
        • Queenstown Resort College - 1.7 km
        • Queenstown Hill - 2.3 km

        Monuments and Landmarks

        • Shotover River - 2.5 km

        Golf courses and Country clubs

        • Skyline Gondola and Luge - 1.4 km

        Local attractions

        • Kiwi Birdlife Park - 1.5 km
          Brecon St, Queenstown
        • Coronet Peak - 1.8 km
          QueenstownNew Zealand
        • Moke Lake - 7.1 km
          Moke Lake Road, Queenstown
        • Arrow River - 1.8 km
          QueenstownNew Zealand
        • Queenstown Hill - 2.3 km
          Belfast Street, Queenstown

        Near the hotel

        • Queenstown Garden - 1.4 km
          Next to Marine Parade, Queenstown
        • Underwater World Aquarium - 1.5 km
          Rees St, Queenstown

        Restaurants nearby

        • MacKenzies Bar & Restaurant @ The Heritage - 40 m

          Address: 91 Fernhill Road
          Phone: 03 4501500

          62% likes this, based on 19 reviews

        • Ben Lomond Restaurant - 860 m

          Address: 38 Lake Esplanade
          Phone: 03 442 7600

          74% likes this, based on 29 reviews

        • Vknow - 770 m

          Address: Cnr Fernhill Road & Richards Park Lane
          Phone: 442 5444

          78% likes this, based on 200 reviews
          Cuisine: Contemporary

        • Lombardi - 990 m

          Address: 10-18 Brunswick St
          Phone: +64 3 442 4990

          85% likes this, based on 90 reviews
          Cuisine: European, New Zealand

        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  10 am
        • Number of rooms:
          175

        Hotel Awards

        New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge

        Hotels nearby
        Cities nearby
        • Te Anau hotels - 85 km
        • Arrowtown hotels - 17 km
        • Wanaka hotels - 52 km
        • Cromwell hotels - 42 km
        • Glenorchy hotels - 29 km
        • Omarama hotels - 119 km
        • Manapouri hotels - 102 km
        • Lake Hawea hotels - 64 km
        • Garston hotels - 49 km
        • Cardrona hotels - 33 km

        Heritage Reviews

        Guest reviews are submitted by our customers after their stay at Heritage

        Average guest rating

        7.8out of 10
        Fabulous
        Based on 83 reviews

        Rating by category:

        Location
        9.3
        Rooms
        10.0
        Value
        9.6
        Service
        10.0

        Guest reviews

        • Family with children
          9.2

          The Villas were fantastic, Ideal home away from home for a visit to Queenstown. Well heated especially the underfloor in the bathroom onsuite. I would recommend a stay at the villas to anyone as this is value for money when you can sleep six.

        • Family with children
          8.2

          Staff were most helpful. Surrounding area was good for walking

          Just that too far from the township to walk with young children especially. Spa seemed expensive on face value

        • Family with children
          8.2

          Excellent quality, views, great staff

          Internet access costs ridiculous and their methodology of calculating download volume was incorrect

        • Family with children
          6.4

          The roomlarge and spacious and clean. Quiet

          Pool very cold and hotel beginnng to look tired. Remeber pool and fireplaces a s a feature when stayed 6 years ago. It is the previous warmth and pool that was well warmed that made the stay great last time and why we returned.

        • Group of friends
          10.0

          Fantastic stay, very close to Queenstown and a wonderful view. Facilities are awesome, service excellent, good value for money in a lovely hotel. We will definitely stay there again. Thank you

        • Family with children
          4.6

          Location

          Need upgrate room, TV very old and brekfast was disspointed waited for hot buffer for 20 min, sheff was running very behind and no hot food delivered to hot stand. lots people left without hot food.

        • Single
          7.8

          The view from the Lakeside rooms are sensational

          I can't think of anything I disliked about the hotel. I enjoy staying at this hotel. I have stayed there three times and expect I will again in the future.

        • Older travelers
          6.2

          We liked the friendly way we were greeted , and the set out of the hotel rooms that allowed for a quiet nights sleep . Also the pool and gym area was very good .

          We didnt enjoy our breakfast experience , it was quite un organised as far as staffing numbers were concerned.

        • Older travelers
          7.4

          I liked the views from the hotel and when we had any problems with the room it was sorted out promptly for us. Lisa on the front desk was particularly good to us.

          I thought that the charging of 20% extra for food and drink on public holidays was outrageous. You don't pay a surcharge for room cleaning etc so why the extra for food?

        • Older travelers
          5.0

          I was not very impressed with the service on arrival. The girl who served us was not very friendly but the staff on departure were a lot better. I was surprised there was no wireless internet and the internet bill was very expensive for the time I used it. Towels and robes were old and worn. Mould was visible around the showers edges. Very poor in general.

        • Older travelers
          8.8

          Where it was situated very quiet and peaceful for us. The staff were were very friendly and helpful. the views and scenery around the area. was beautiful. we would recommend this place to all people. we are a mature couple so found every thing very good mind you we have never stayed in a hotel for about30 years so it was a real luxury for us. we just needed some special time away to celebrate our 50 years marriage

        • Couple
          5.0

          Just the size of the bed and quality sheets.

          The room was outdated, ugly and boring.

        • Older travelers
          8.2

          Perfect location in a wonderful setting;wide range of room types,very relaxed atmosphere.

        • Older travelers
          3.2

          was very dissapointed in hotel was nothing like i veiwed on the internet found it to be very much in need of revamp

        • Older travelers
          6.6

          Comfortable spacious room with lake view, everything on site if you want. Pool restaurant all on site. Secure parking in cool environment.

          Out of town on steep hill therfore car needed.

        How to reach hotel

        hotel Heritage Hotel - Queenstown Queenstown location
        Show big map »

        Hotel Address:

        91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

        Get directions
        City Center
        • Queenstown
          1.8 km
        Airports
        • Queenstown (ZQN)
          8.0 km
        Restaurants
        • MacKenzies Bar & Restaurant @ The Heritage
          40 m
        • Vknow (cuisine: Contemporary)
          770 m
        Ski areas
        • Coronet Peak
          1.8 km
        Hotel information
        • Check-in:
          from  2 pm
        • Check-out:
          until  10 am
        • Number of rooms:
          175

        Hotel Awards

        New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in New Zealand

        Use Badge