Heritage Hotel - Queenstown

91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Heritage Hotel - Queenstown

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

Overview

Overlooking Lake Wakatipu and Remarkables Mountain, the unique 4-star Heritage offers a cocktail lounge, an indoor swimming pool and barbeque grills. The hotel opened in 1996 and remains an example of contemporary architecture in Queenstown ever since.

It is nestled in the center of Queenstown with direct proximity to Shotover River, The Remarkables and Queenstown Hill. Heritage is also minutes away from Skyline Gondola and Luge and Queenstown Garden.

Set close to lakes and forests, this hotel offers access to a magnificent beach with showers, umbrellas and towels.

Heritage is within about 20 minutes' walk of the center of Queenstown. Heritage is 10 minutes’ drive away from Queenstown airport.

Rooms

The hotel comprises 175 spacious rooms featuring an European décor, multi-channel TV, a kitchenette, a dressing area, a patio and an iron with ironing board as well as coffee/tea makers, an electric kettle and a fridge. Rooms offer a stunning view over the garden. All bathrooms are appointed with a hairdryer, underfloor heating and dressing gowns.

Eat & Drink

Every day a deluxe breakfast is served in the dining room. The lobby bar has Wi-Fi and an open fireplace to offer and also serves coffee and tea.

A buffet breakfast is served at the price of NZD 31 per person per night. 

Services

Guests can rent cars to discover the area.

Relax

On-site spa options feature a health club, a spa center and a Canadian tub. Heritage offers sports activities including boating, mountain biking and snow skiing.

Internet

Wireless internet is available in public areas for additional charge

Wireless internet is available in the hotel rooms for additional charge

Guest Parking

Paid private parking is possible on site.

Number of rooms:   175.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Skiing
  • Tennis court
  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Hearing impaired services
  • Grocery shopping service
  • Ski equipment rental
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • DVDs/Videos for children

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Barbeque grills
  • Garden area
  • Library
  • Television in lobby
  • Reflex massage

Room view

  • Garden view
  • Lake view
  • Mountain view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Bathtub
  • Steam shower
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  10 am

Children and extra beds

  • All children under the age of 14 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 38.25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Heritage Hotel - Queenstown Queenstown location
Show big map »

Hotel Address:

91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

Get directions
City Center
  • Queenstown
    1.8km
Airports
  • Queenstown (ZQN)
    8.0km
Restaurants
  • MacKenzies Bar & Restaurant @ The Heritage
    40 m
  • Vknow (cuisine: Contemporary)
    770 m
Ski areas
  • Coronet Peak
    1.8km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    175

Hotel Awards

New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Family Room
Bed type: Double Bed
Check Prices
— Less information+ More information
Room facilities
    Heritage Deluxe RoomHeritage Deluxe RoomHeritage Deluxe Room
    Deluxe Room
    Bed type: 1 Super-King Size bed or Double Bed
    Size: 26m2
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Heritage Hotel - Queenstown Queenstown location
      Show big map »

      Hotel Address:

      91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

      Get directions
      City Center
      • Queenstown
        1.8km
      Airports
      • Queenstown (ZQN)
        8.0km
      Restaurants
      • MacKenzies Bar & Restaurant @ The Heritage
        40 m
      • Vknow (cuisine: Contemporary)
        770 m
      Ski areas
      • Coronet Peak
        1.8km
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  10 am
      • Number of rooms:
        175

      Hotel Awards

      New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in New Zealand

      Use Badge

      Heritage Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Tss Earnslaw - 1.3km

      Popular areas

      • City Center - 1.7km

      Places of interest

      • Shotover River - 2.5km

      Amusement

      • Skyline Gondola and Luge - 1.4km

      Local Attractions

      • Kiwi Birdlife Park - 1.5km
        Brecon St, Queenstown
      • Coronet Peak - 1.8km
        QueenstownNew Zealand
      • Moke Lake - 7.1km
        Moke Lake Road, Queenstown
      • Arrow River - 1.8km
        QueenstownNew Zealand
      • Queenstown Hill - 2.3km
        Belfast Street, Queenstown

      Near the hotelNear the hotel

      • Queenstown Garden - 1.4km
        Next to Marine Parade, Queenstown
      • Underwater World Aquarium - 1.5km
        Rees St, Queenstown

      Restaurants Nearby

      • MacKenzies Bar & Restaurant @ The Heritage - 40 m

        Address: 91 Fernhill Road
        Phone: 03 4501500

        62% likes this, based on 19 reviews

      • Ben Lomond Restaurant - 860 m

        Address: 38 Lake Esplanade
        Phone: 03 442 7600

        74% likes this, based on 29 reviews

      • Vknow - 770 m

        Address: Cnr Fernhill Road & Richards Park Lane
        Phone: 442 5444

        78% likes this, based on 200 reviews
        Cuisine: Contemporary

      • Lombardi - 990 m

        Address: 10-18 Brunswick St
        Phone: +64 3 442 4990

        85% likes this, based on 90 reviews
        Cuisine: Pizza, European, New Zealand

      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  10 am
      • Number of rooms:
        175

      Hotel Awards

      New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in New Zealand

      Use Badge

      Hotels nearby
      Cities nearby
      • Te Anau hotels - 85km
      • Arrowtown hotels - 17km
      • Wanaka hotels - 52km
      • Cromwell hotels - 42km
      • Glenorchy hotels - 29km
      • Omarama hotels - 119km
      • Manapouri hotels - 102km
      • Lake Hawea hotels - 64km
      • Garston hotels - 49km
      • Cardrona hotels - 33km

      Heritage Reviews

      Guest reviews are submitted by our customers after their stay at Heritage

      Average guest rating

      7.8out of 10
      Excellent
      Based on 83 reviews

      Rating by category:

      Location
      9.3
      Rooms
      10.0
      Value
      9.6
      Service
      10.0

      Individual guest reviews

      • Family with children
        9.2

        The Villas were fantastic, Ideal home away from home for a visit to Queenstown. Well heated especially the underfloor in the bathroom onsuite. I would recommend a stay at the villas to anyone as this is value for money when you can sleep six.

      • Family with children
        8.2

        Staff were most helpful. Surrounding area was good for walking

        Just that too far from the township to walk with young children especially. Spa seemed expensive on face value

      • Family with children
        8.2

        Excellent quality, views, great staff

        Internet access costs ridiculous and their methodology of calculating download volume was incorrect

      • Family with children
        6.4

        The roomlarge and spacious and clean. Quiet

        Pool very cold and hotel beginnng to look tired. Remeber pool and fireplaces a s a feature when stayed 6 years ago. It is the previous warmth and pool that was well warmed that made the stay great last time and why we returned.

      • Group of friends
        10.0

        Fantastic stay, very close to Queenstown and a wonderful view. Facilities are awesome, service excellent, good value for money in a lovely hotel. We will definitely stay there again. Thank you

      • Family with children
        4.6

        Location

        Need upgrate room, TV very old and brekfast was disspointed waited for hot buffer for 20 min, sheff was running very behind and no hot food delivered to hot stand. lots people left without hot food.

      • Single
        7.8

        The view from the Lakeside rooms are sensational

        I can't think of anything I disliked about the hotel. I enjoy staying at this hotel. I have stayed there three times and expect I will again in the future.

      • Older travelers
        6.2

        We liked the friendly way we were greeted , and the set out of the hotel rooms that allowed for a quiet nights sleep . Also the pool and gym area was very good .

        We didnt enjoy our breakfast experience , it was quite un organised as far as staffing numbers were concerned.

      • Older travelers
        7.4

        I liked the views from the hotel and when we had any problems with the room it was sorted out promptly for us. Lisa on the front desk was particularly good to us.

        I thought that the charging of 20% extra for food and drink on public holidays was outrageous. You don't pay a surcharge for room cleaning etc so why the extra for food?

      • Older travelers
        5.0

        I was not very impressed with the service on arrival. The girl who served us was not very friendly but the staff on departure were a lot better. I was surprised there was no wireless internet and the internet bill was very expensive for the time I used it. Towels and robes were old and worn. Mould was visible around the showers edges. Very poor in general.

      • Older travelers
        8.8

        Where it was situated very quiet and peaceful for us. The staff were were very friendly and helpful. the views and scenery around the area. was beautiful. we would recommend this place to all people. we are a mature couple so found every thing very good mind you we have never stayed in a hotel for about30 years so it was a real luxury for us. we just needed some special time away to celebrate our 50 years marriage

      • Couple
        5.0

        Just the size of the bed and quality sheets.

        The room was outdated, ugly and boring.

      • Older travelers
        8.2

        Perfect location in a wonderful setting;wide range of room types,very relaxed atmosphere.

      • Older travelers
        3.2

        was very dissapointed in hotel was nothing like i veiwed on the internet found it to be very much in need of revamp

      • Older travelers
        6.6

        Comfortable spacious room with lake view, everything on site if you want. Pool restaurant all on site. Secure parking in cool environment.

        Out of town on steep hill therfore car needed.

      How to reach hotel

      hotel Heritage Hotel - Queenstown Queenstown location
      Show big map »

      Hotel Address:

      91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

      Get directions
      City Center
      • Queenstown
        1.8km
      Airports
      • Queenstown (ZQN)
        8.0km
      Restaurants
      • MacKenzies Bar & Restaurant @ The Heritage
        40 m
      • Vknow (cuisine: Contemporary)
        770 m
      Ski areas
      • Coronet Peak
        1.8km
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  10 am
      • Number of rooms:
        175

      Hotel Awards

      New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in New Zealand

      Use Badge