Heritage Hotel - Queenstown

91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heritage Hotel - Queenstown

 Paid Wi-Fi

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Massage

Jacuzzi

Overview

The positioning of Heritage in the heart of Queenstown ensures fast access to Arrow River, AJ Hackett Bungy Jumping - Kawarau Bridge and Kiwi Birdlife Park along with a stunning view from the guestrooms. The unique hotel, built in 1996, is renowned for its contemporary architecture.

Set on magnificent beaches close to gardens and lakes. 20 minutes away from Queenstown city center.

Guests will find themselves within 10-minute drive to Queenstown airport.

Rooms

Heritage offers 175 designer rooms with spacious bathrooms featuring bathrobes, free toiletries and a hairdryer. As the hotel overlooks Remarkables Mountain and Lake Wakatipu, guests can enjoy a view over the forest. They are equipped with a microwave, a washing machine and a dishwasher.

Eat

A deluxe breakfast is served in an alpine atmosphere of the dining room. The luxury coffee bar offers Wi-Fi.

A buffet breakfast is served at the price of NZD 31 per person per night. 

Services

Providing free parking, a lift and a souvenir shop as well as a business center, a catering service and secretarial services the hotel aims to create conditions not only for recreation, but also for business activity.

Relax

Guests can benefit from a library, an indoor swimming pool and a tennis court and relax using a sauna, a wellness center and a Jacuzzi.

Internet

Wireless internet is available in public areas for additional charge

Wireless internet is available in the hotel rooms for additional charge

Guest Parking

Paid private parking is possible on site.

Number of rooms:   175.

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Facilities

General

  • Paid Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Currency exchange
  • Fireplace
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Skiing
  • Tennis court
  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Hearing impaired services
  • Grocery shopping service
  • Ski equipment rental
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • DVDs/Videos for children

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • Barbeque grills
  • Garden area
  • Library
  • Television in lobby

Room view

  • Garden view
  • Lake view
  • Mountain view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Patio
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Electric kettle

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Data ports
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  10 am

Children and extra beds

  • All children under the age of 14 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 38.25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Heritage Hotel - Queenstown Queenstown location
Show big map »

Hotel Address:

91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

Get directions
City Center
  • Queenstown
    1.8km
Airports
  • Queenstown (ZQN)
    8.0km
Restaurants
  • MacKenzies Bar & Restaurant @ The Heritage
    40 m
  • Vknow (cuisine: Contemporary)
    770 m
Ski areas
  • Coronet Peak
    1.8km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    175

Hotel Awards

New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

According to guest reviews, the hotel has been rated as
Best Design Hotels in New Zealand

Use Badge

Rooms and availability

Heritage Standard Studio SuiteHeritage Standard Studio SuiteHeritage Standard Studio Suite
Standard Studio Suite
Bed type: Double Bed
Size: 44m2
Check Prices
  • Shower
— Less information+ More information
Room facilities
    Heritage Two-Bedroom SuiteHeritage Two-Bedroom SuiteHeritage Two-Bedroom Suite
    Two-Bedroom Suite
    Bed type: 2 King Size beds
    Size: 44m2
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities
      Heritage Family RoomHeritage Family RoomHeritage Family Room
      Family Room
      Bed type: 2 King Size beds
      Check Prices
      — Less information+ More information
      Room facilities
        Heritage Executive Deluxe RoomHeritage Executive Deluxe RoomHeritage Executive Deluxe Room
        Executive Deluxe Room
        Size: 40m2
        Check Prices
        • Shower
        — Less information+ More information
        Room facilities
          Heritage Deluxe RoomHeritage Deluxe RoomHeritage Deluxe Room
          Deluxe Room
          Bed type: 1 Super-King Size bed or Double Bed or King Size bed
          Size: 26m2
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information
          Room facilities
            Heritage Deluxe Family RoomHeritage Deluxe Family RoomHeritage Deluxe Family Room
            Deluxe Family Room
            Bed type: 2 Super-King Size beds
            Size: 33m2
            Check Prices
            • Shower
            — Less information+ More information
            Room facilities
              Heritage Deluxe Family StudioHeritage Deluxe Family StudioHeritage Deluxe Family Studio
              Deluxe Family Studio
              Bed type: Double Bed
              Size: 33m2
              Check Prices
              • Shower
              — Less information+ More information

              STUDIO FAMILY DELUXE - DOUBLE

              Room facilities

                How to reach hotel

                hotel Heritage Hotel - Queenstown Queenstown location
                Show big map »

                Hotel Address:

                91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

                Get directions
                City Center
                • Queenstown
                  1.8km
                Airports
                • Queenstown (ZQN)
                  8.0km
                Restaurants
                • MacKenzies Bar & Restaurant @ The Heritage
                  40 m
                • Vknow (cuisine: Contemporary)
                  770 m
                Ski areas
                • Coronet Peak
                  1.8km
                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge

                Heritage Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Tourist attractions

                • Tss Earnslaw - 1.3km

                Popular areas

                • City Center - 1.7km

                Places of interest

                • Shotover River - 2.4km

                Amusement

                • Skyline Gondola and Luge - 1.4km

                Local Attractions

                • Kiwi Birdlife Park - 1.5km
                  Brecon St, Queenstown
                • Coronet Peak - 1.8km
                  QueenstownNew Zealand
                • Moke Lake - 7.1km
                  Moke Lake Road, Queenstown
                • Arrow River - 1.8km
                  QueenstownNew Zealand
                • Queenstown Hill - 2.3km
                  Belfast Street, Queenstown

                Near the hotel

                • Queenstown Garden - 1.4km
                  Next to Marine Parade, Queenstown
                • Underwater World Aquarium - 1.5km
                  Rees St, Queenstown

                Restaurants Nearby

                • MacKenzies Bar & Restaurant @ The Heritage - 40 m

                  Address: 91 Fernhill Road
                  Phone: 03 4501500

                  62% likes this, based on 19 reviews

                • Ben Lomond Restaurant - 860 m

                  Address: 38 Lake Esplanade
                  Phone: 03 442 7600

                  74% likes this, based on 29 reviews

                • Vknow - 770 m

                  Address: Cnr Fernhill Road & Richards Park Lane
                  Phone: 442 5444

                  78% likes this, based on 200 reviews
                  Cuisine: Contemporary

                • Lombardi - 990 m

                  Address: 10-18 Brunswick St
                  Phone: +64 3 442 4990

                  85% likes this, based on 90 reviews
                  Cuisine: Pizza, European, New Zealand

                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge

                Hotels nearby
                Cities nearby
                • Te Anau hotels - 85km
                • Arrowtown hotels - 17km
                • Wanaka hotels - 52km
                • Cromwell hotels - 42km
                • Glenorchy hotels - 29km
                • Omarama hotels - 119km
                • Manapouri hotels - 102km
                • Lake Hawea hotels - 64km
                • Garston hotels - 49km
                • Cardrona hotels - 33km

                Heritage Reviews

                Guest reviews are submitted by our customers after their stay at Heritage

                Average guest rating

                7.8out of 10
                Excellent
                Based on 83 reviews

                Rating by category:

                Location
                9.3
                Rooms
                10.0
                Value
                9.6
                Service
                10.0

                Individual guest reviews

                • Family with children
                  9.2

                  The Villas were fantastic, Ideal home away from home for a visit to Queenstown. Well heated especially the underfloor in the bathroom onsuite. I would recommend a stay at the villas to anyone as this is value for money when you can sleep six.

                • Family with children
                  8.2

                  Staff were most helpful. Surrounding area was good for walking

                  Just that too far from the township to walk with young children especially. Spa seemed expensive on face value

                • Family with children
                  8.2

                  Excellent quality, views, great staff

                  Internet access costs ridiculous and their methodology of calculating download volume was incorrect

                • Family with children
                  6.4

                  The roomlarge and spacious and clean. Quiet

                  Pool very cold and hotel beginnng to look tired. Remeber pool and fireplaces a s a feature when stayed 6 years ago. It is the previous warmth and pool that was well warmed that made the stay great last time and why we returned.

                • Group of friends
                  10.0

                  Fantastic stay, very close to Queenstown and a wonderful view. Facilities are awesome, service excellent, good value for money in a lovely hotel. We will definitely stay there again. Thank you

                • Family with children
                  4.6

                  Location

                  Need upgrate room, TV very old and brekfast was disspointed waited for hot buffer for 20 min, sheff was running very behind and no hot food delivered to hot stand. lots people left without hot food.

                • Single
                  7.8

                  The view from the Lakeside rooms are sensational

                  I can't think of anything I disliked about the hotel. I enjoy staying at this hotel. I have stayed there three times and expect I will again in the future.

                • Older travelers
                  6.2

                  We liked the friendly way we were greeted , and the set out of the hotel rooms that allowed for a quiet nights sleep . Also the pool and gym area was very good .

                  We didnt enjoy our breakfast experience , it was quite un organised as far as staffing numbers were concerned.

                • Older travelers
                  7.4

                  I liked the views from the hotel and when we had any problems with the room it was sorted out promptly for us. Lisa on the front desk was particularly good to us.

                  I thought that the charging of 20% extra for food and drink on public holidays was outrageous. You don't pay a surcharge for room cleaning etc so why the extra for food?

                • Older travelers
                  5.0

                  I was not very impressed with the service on arrival. The girl who served us was not very friendly but the staff on departure were a lot better. I was surprised there was no wireless internet and the internet bill was very expensive for the time I used it. Towels and robes were old and worn. Mould was visible around the showers edges. Very poor in general.

                • Older travelers
                  8.8

                  Where it was situated very quiet and peaceful for us. The staff were were very friendly and helpful. the views and scenery around the area. was beautiful. we would recommend this place to all people. we are a mature couple so found every thing very good mind you we have never stayed in a hotel for about30 years so it was a real luxury for us. we just needed some special time away to celebrate our 50 years marriage

                • Couple
                  5.0

                  Just the size of the bed and quality sheets.

                  The room was outdated, ugly and boring.

                • Older travelers
                  8.2

                  Perfect location in a wonderful setting;wide range of room types,very relaxed atmosphere.

                • Older travelers
                  3.2

                  was very dissapointed in hotel was nothing like i veiwed on the internet found it to be very much in need of revamp

                • Older travelers
                  6.6

                  Comfortable spacious room with lake view, everything on site if you want. Pool restaurant all on site. Secure parking in cool environment.

                  Out of town on steep hill therfore car needed.

                How to reach hotel

                hotel Heritage Hotel - Queenstown Queenstown location
                Show big map »

                Hotel Address:

                91 Fernhill Road Fernhill, Queenstown 9300, Queenstown, New Zealand, 1111

                Get directions
                City Center
                • Queenstown
                  1.8km
                Airports
                • Queenstown (ZQN)
                  8.0km
                Restaurants
                • MacKenzies Bar & Restaurant @ The Heritage
                  40 m
                • Vknow (cuisine: Contemporary)
                  770 m
                Ski areas
                • Coronet Peak
                  1.8km
                Hotel information
                • Check-In:
                  from  2 pm
                • Check-Out:
                  until  10 am
                • Number of rooms:
                  175

                Hotel Awards

                New ZealandHOTEL AWARDSRecommendedQueenstownHeritage

                According to guest reviews, the hotel has been rated as
                Best Design Hotels in New Zealand

                Use Badge